Insurance for your holiday abroad and your visa applications (Schengen & World Visas)

Need help?

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You must contact us before incurring any expenses. To do this, you can contact us 24 hours a day, 7 days a week :

By telephone: +33 (0)1 45 16 77 18
Preceded by the local international dialling code

Par e-mail : assistance@mutuaide.fr ou medical@mutuaide.fr

Mutuaide assistance
8-14 avenue des Frères Lumière
94368 BRY SUR MARNE CEDEX
France

Please make sure you have the following information at hand when you call:

• The contract number
• Your first name, last name and place of residence
• Your home address,
• The telephone number we can reach you on,
• The reason for your claim.

During the first call, you will be given an insurance case number. You will need to provide this number during any subsequent contact with our Insurance Department.